Primero Systems Blog

Innovation Education in Focus - CLARITY Wednesday

80% of executives think their current business models are at risk to be disrupted in the near future. In addition, 84% of executives say that innovation is important...

Culture of Innovation in Focus - CLARITY Wednesday

Great leaders make smart decisions, but they also know they can’t — and shouldn’t — do it all alone. Leading is as much about listening, mentoring, trusting and...

Process Innovation in Focus - CLARITY Wednesday

The application of digital transformation initiatives to significantly improve digital technologies to improve the efficiency and quality of supporting activities is...

Product Innovation in Focus - CLARITY Wednesday

Product Innovation isn’t only about developing something new and original, but also about taking what’s already there and making it much better. In other words, not...

Innovation Strategy in Focus - CLARITY Wednesday

Why is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure to execute, but a failure to articulate an innovation strategy...

Agile Methodologies in Focus - CLARITY Wednesday

Agile project delivery promises to provide value to organizations because it has controls that ensure the product is driven by the business, reducing the risk of...

Increased Automation in Focus - CLARITY Wednesday

Automation can target not only complicated information technology tasks, such as managing your system users and troubleshooting network issues, but also programs like...

Technological Scalability in Focus - CLARITY Wednesday

Scalability is the capacity of a product, company, system, team, etc. to provide services that match growing demand. We must do things that scale and that allow us to...

Technological Adaptability in Focus - CLARITY Wednesday

Effective digital transformation isn’t about just controlling and enabling the status quo. It’s about understanding how to triangulate new technologies, market...

The Modern IT Department in Focus - CLARITY Wednesday

Digital transformation demands a certain level of trust be placed in the IT team in order to move forward. This is an opportune time for an IT team to show the rest of...

Disaster Preparedness and Recovery in Focus - CLARITY Wednesday

Backing up and securing your data and systems while having the capability to maintain business as usual in the face of a disaster is no longer a luxury, it is a...

Regulatory Compliance in Focus - CLARITY Wednesday

You must get control of your data. Embedding data in intelligent business processes that control it at every step of the life cycle is the essential first step. This...

Internal IT Control Management in Focus - CLARITY Wednesday

Information technology controls (or IT controls) are specific activities performed by persons or systems designed to ensure that business objectives are met. IT...

External IT Risk Management in Focus - CLARITY Wednesday

The average probability that an organization will experience a data breach has increased to 27.7 percent compared with last year’s 25.6 percent, according to a Ponemon...

Internal IT Risk Management in Focus - CLARITY Wednesday

Business leaders should strive to get the message out across their organization that security needs to be built into digital transformation from start to finish,...

Mobile Presence in Focus - CLARITY Wednesday

B2B buyers are more likely to buy again from the same vendor if their mobile experience is positive. Even so, many businesses have been slow to adopt a comprehensive...

DevOps in Focus - CLARITY Wednesday

Development & Operations (DevOps) is moving beyond just a mechanism for software delivery speed. The true value comes from the way it helps customers see...

Artificial Intelligence in Focus - CLARITY Wednesday

Artificial Intelligence (AI) is a phrase commonly used, but even more commonly misused. For all of the hype around it, many companies still struggle to determine where...

Big Data in Focus - CLARITY Wednesday

Whether it’s having much more accurate sales forecasts or being able to have an appropriate product roadmap quarter after quarter — Big Data helps companies evolve and...

CLARITY Wednesday: Leveraging Cloud Technologies in Focus

Years ago, many viewed moving to the cloud skeptically due to security concerns, lack of control and high costs. These days, those objections have not only subsided...

CLARITY Wednesday: Employee Training in Focus

Employees want easily searchable content, to consume it quickly — and in a format they choose, regardless of location or device. This is the type of user experience...

CLARITY Wednesday: Single Source of Truth in Focus

A single source of truth (SSOT) is the practice of aggregating the data from many systems within an organization to a single location. A SSOT is not a system, tool, or...

CLARITY Wednesday: Data-Driven Decision Making in Focus

Most professionals understand that, without data, bias and false assumptions can cloud judgment and lead to poor decision making. And yet, in a recent survey, 58...

CLARITY Wednesday: Employee Productivity in Focus

Digitally empowered employees, who are more engaged and satisfied can produce a higher quality of work which ultimately leads to higher revenues. For organizations...

CLARITY Wednesday: Recruiting & Retention in Focus

Did you know that it costs 33% of a worker’s annual salary to replace them if they leave? To say technology factors into people’s job-hunting decisions would be an...

CLARITY Wednesday: Customer Enablement in Focus

Improving the self-service experience of consumers is among the top 3 priorities for companies that aim to improve customer experience and service.3 Customer...

CLARITY Wednesday: Customer Acquisition in Focus

The probability of selling to an existing customer is 60-70%, while the probability of selling to a new prospect is only 5% to 20% Driven by the explosion of cloud...

CLARITY Wednesday: Customer Retention in Focus

There is no magical program, app, process, or other digital solution that in and of itself will solve the deficiencies in your customer retention goals. Instead,...

CLARITY Wednesday: Customer Service in Focus

Did you know that after more than one bad experience, around 80% of consumers say they would rather do business with a competitor? Customer sentiment towards the...

CLARITY Wednesday: Customer Experience in Focus

Did you know that after a bad customer service experience, 39% of customers will avoid a company for two years?!? When asked about factors that influence a business’...

Stop Building “Just-in-Case” Software

A popular phrase over the decades has been “Build it and they will come”. In software, that simply isn’t true. Let’s make sure we’re building software “Just-in-Time”...

Scrum-Butt: 3 Fundamental Changes That Make Scrum Work

If you’ve been around software development in any capacity in the last decade, you’re at least familiar with the concepts and principles of Agile and Scrum. Whether or...

Fuel Your Franchise with Operational Data

It’s no secret that data is a powerful asset for any business – but all too often, data is not used to its full potential. In the franchise world specifically, data...

How Software Principles Can Guide Business Transformation

Agile methodology. Open architecture. These familiar terms within the software development community can be applied to the operational side of business as well. ...

Investing Wisely in Software

In the ever-changing world of software, there are compelling reasons to assess whether your software solutions are in need of replacement. For example, you may be...

Marketing to Own the $83 Billion Travel-Agency Channel

Fun fact: The modern travel agency first appeared in the 19th century. Since then, the travel industry has evolved. From supporting agents with new technologies to...
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