Primero Systems Blog

The Modern IT Department in Focus - CLARITY Wednesday

Digital transformation demands a certain level of trust be placed in the IT team in order to move forward. This is an opportune time for an IT team to show the rest of their organization that they can evolve into a business enabler.

3 Modern IT Department Facts Worth Considering:

  • In some cases, a CEO might be asking the IT department to assist with digital transformation. In the ideal scenario however, the IT department itself would be leading the charge along with the CEO.
  • In many cases, IT teams are focused too heavily on tasks that “keep the lights on.” Oftentimes, they’re overwhelmed with day-to-day tactical challenges around managing technology infrastructure and providing basic services and support for the business. This can impede their progress on new and forward-looking initiatives.
  • Sometimes, the shift of the IT team to becoming a business enabler may mean a cultural re-education and hard conversations with executive leadership to secure buy-in and set accurate expectations around the strategy and technology needed for digital transformation implementation.

Assess the Value of Having a Modern IT Department to Your Organization

During the digital transformation journey, IT departments should act as a hub to drive the DX experience and the business’s leadership should take a supporting role. -Gartner.

What value do you place on optimizing value from IT-driven initiatives, including cost-efficient delivery of solutions and services to support your business needs effectively?

Determine Your Organization's Related Pain & Frustration

In order to fully assess your level of pain (and frustration!) it’s helpful to know where you want to be. So…what does good look like?

A low pain example of Having a Modern IT Department would be: We have experienced  IT leadership that utilizes emerging technologies and solutions in our organization. We attract first-class IT talent who feel empowered and satisfied. We possess both the leadership and skills to successfully continue on our DX journey.

What is your organization's level of pain as it relates to Having a Modern IT Department?

The CLARITY Assessment™

In the CLARITY Assessment™ we focus on 7 key company objectives. Above, we touched on Having a Modern IT Department, which is one of 5 categories related to the broader objective of Information Technology:  

Customer Relations
Learning & Development
Agile Operations
Risk Management
Information Technology

  • The Modern IT Department
  • Technological Adaptability 
  • Technological Scalability 
  • Increased Automation 
  • Agile Methodologies 

Technological Innovation
Yield (Financial)

Almost every company worldwide is in some stage of their own digital transformation journey. You’re invited to take the CLARITY Assessment™, with the goal of helping to define your own company priorities in your digital transformation journey. Click here to experience it now

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